Follow Us:
          Business Hours:   Mon - Fri 9:00 AM - 6:30 PM
Call Us: +254 737 555 565

Frequently Asked Questions


Frequently Asked Questions

Which FleetWave edition is best for my business?

We have carefully developed FleetWave into three editions-Lite,Core and Advanced to suit the needs of any business regardless of its size or complexity.If you're not sure which plan is best for you,contact our fleet consultants who will be happy to help.

Am i eligible for any discounts?

Contact us to find out what discoints are on offer.

Am i able to restrict what data and changes users can make?

Yes, you can set up hierarchical access based on job role and seniority to see different data.

How often do you release updates?

We constantly release updates and will notify customers ahead of time within the product and through email.The good part is that there is no interruption to your operations.We take care of all updates for a smooth transition.

What if the number of vehicles increase or decrease?

We automatically count the total vehicles and assets in your account, and this is updated in our monthly/quartely/annual invoice.

How long has Telematics Africa Limited been in the fleet industry?

As a kenyan-based business with a global reach of many countries, we have over 15 years of experience providing leading technology solutions designed to keep fleet moving.

We currently manage over 20,000 vehicles and associated assets across the world, so you know you're in safe hands.

With us by your side, you'll be able to take your fleet-and your business-further

How can I access my fleet information on your fleet tracking systems?

Our online tracking systems work with any internet enabled device. As long as your device is connected to the internet, you will be able to access and generate reports on all information reported by your vehicles.

Do I need to install software on my computer, mobile phone, or tablet to access my vehicle data?

No, our online tracking systems work just like a website would. You access your fleet data through your device’s browser.

Why do I need a FMS for my business?

FMS will help you to control, monitor and manage your fueling sites. When it comes to business, utilizing every dollar will help you out-perform your competition. FMS will give you a competitive edge because it will save you money by creating transparency and efficiency. FMS is an innovative solution to overcome profit loss due to poor fuel management. Without an efficient FMS in place, poorly managed refueling could be costing your organization hundreds, even thousands of liters of lost fuel each month. Today, in business, data is everything and therefore, FMS will give you insights into your fuel usage, like never before. FMS will help you to Precisely measure fuel levels, fuel quality and also Prevent fuel theft and irregular use.

What is Orpak Fuel Management System?

Orpak system is an easy-to-use, internet-enabled high-end Fuel Management System (FMS) used for commercial and retail sites. Orpak system is a proprietary/secure designed micro-computer that runs patented software. It uses latest interface modules to communicate with automation devices. The hardware modules are installed within the site, on the pumps, on the fuel inlet of the vehicle/machinery and also on the fuel aboveground/underground tanks.

How Does the Orpak FMS Work?

Orpak FMS system utilizes the convergence of technologies to bring you a complete FMS on a web browser. It involves installation of Hardwares such as Automatic Tank Gauging console, High Accurate Level Sensors, and Forecourt Communication Controller. A dedicated PC with a stable internet connection is required to configure the Back Office Software (BOS) and also to monitor site activities in real time. Once the site is fully automated the monitoring and control of the FMS system is done on the PC or via the Head Office which is easily accessible on a Web browser.